CW Naturals Privacy Policy

Effective Date: November 7, 2026

At CW Naturals, I believe your personal information deserves the same thoughtful care and attention that goes into creating my skincare products.

Your privacy matters to me. This policy explains what information CW Naturals collects, how it is used, and how it is handled when you visit my website or make a purchase.

1. Information We Collect

When you visit CW Naturals or place an order, we may collect certain information, including:

  • Your name

  • Email address

  • Billing and shipping addresses

  • Phone number, if provided during checkout

  • Order details and purchase history

  • Information you voluntarily share when contacting us

  • Your preferences regarding promotional emails

Our website may also collect information about your browser, device, IP address, and interactions with the website.

2. How Your Information Is Used

CW Naturals uses customer information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Send order confirmations and shipping updates

  • Respond to questions or customer service requests

  • Maintain business and transaction records

  • Help improve our website and shopping experience

  • Send promotional emails when customers choose to subscribe

We use customer information for legitimate business purposes and to provide the products and services requested.

3. Payment Processing

CW Naturals uses Squarespace Payments to securely process online purchases.

Payment information is handled through Squarespace Payments and its payment processing partners.

CW Naturals does not independently collect or store complete payment card numbers.

For additional information about how Squarespace handles personal information, please review the Squarespace Privacy Policy.

4. Email Communications

Customers may choose to subscribe to promotional emails from CW Naturals during checkout.

These emails may include product announcements, special offers, skincare information, and updates about new creations.

Subscribing is optional and is not required to make a purchase.

Customers who subscribe may unsubscribe at any time using the unsubscribe link provided in marketing emails or by contacting CW Naturals directly.

Order confirmations and other necessary purchase communications may still be sent regardless of marketing preferences.

5. Cookies and Website Analytics

Our website is hosted by Squarespace, which uses cookies and similar technologies to support website functionality, shopping carts, checkout, security, and visitor preferences.

Squarespace may also collect website activity information to help us understand how visitors use our website.

Depending on your location and our website settings, you may be able to manage certain cookie preferences through the cookie banner displayed on our website.

You may also manage cookies through your browser settings.

6. Sharing Customer Information

CW Naturals may share information with trusted service providers when necessary to operate the business.

These services may include:

  • Squarespace for website hosting and store management

  • Squarespace Payments and its payment processing partners

  • Shipping and delivery providers

  • Email communication services

  • Website analytics and security services

Information may also be disclosed when required by applicable law or to protect against fraud and unauthorized transactions.

CW Naturals does not independently sell customer contact lists to outside businesses.

7. Protecting Your Information

CW Naturals takes customer privacy seriously and relies on established website, payment processing, and service providers to help maintain appropriate security measures.

While reasonable precautions are taken to protect customer information, no online system can guarantee complete security.

8. How Long Information Is Kept

Customer information is retained for as long as reasonably necessary to fulfill orders, maintain business records, comply with applicable legal obligations, resolve disputes, and support legitimate business operations.

Retention periods may vary depending on the type of information and the services used.

9. Your Privacy Choices

You may contact CW Naturals to request information about the personal information we maintain about you or to ask about correcting or deleting that information.

Requests will be reviewed and addressed in accordance with applicable laws and any necessary business recordkeeping requirements.

You may also unsubscribe from promotional emails at any time.

10. Children’s Privacy

CW Naturals products and online shopping services are intended for adults.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that such information has been collected, we will take appropriate steps to address it.

11. Changes to This Privacy Policy

CW Naturals may update this Privacy Policy as the business grows, website features change, or privacy requirements evolve.

Any updates will be posted on this page with a revised effective date.

12. Contact CW Naturals

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

CW Naturals

Email: hello@cwnaturalsskincare.com

Website: www.cwnaturalsskincare.com

Thank you for visiting CW Naturals and supporting my small business.

Your trust means a great deal to me.